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Refund & Return

We’re committed to ensuring your satisfaction.

● 120-Day Return Policy: We offer free returns within 120 days of delivery. Products must
be in original, undamaged condition to qualify.
● Refunds: Refunds will be issued to your original payment method once we receive and
inspect your returned item.
● Return Procedure: To initiate a return, contact us at hello@solplace.com.

Frequently Asked Questions

Where are your products made?

Our products are thoughtfully designed in Los Angeles, California, and expertly crafted in China. We work closely with our manufacturing partners to ensure they meet our strict standards for ethical practices and exceptional quality.

Are your stain-resistant fabrics free of PFOS and PFOA?

Yes, our stain and liquid-resistant fabrics are free of PFOS and PFOA, which are harmful chemicals. This finish helps repel stains and spills, keeping them from reaching the furniture's fibers and foam.

How should I care for my furniture?

For spot cleaning use a clean, absorbent cloth to gently blot any spills, and avoid rubbing the fabric. Clean with a mixture of mild soap and lukewarm water, using a soft cloth or sponge. Allow the fabric to air dry completely before using to prevent mildew or water stains.

How does performance bouclé compare to regular performance fabric?

Both performance bouclé and regular performance fabrics are durable, water-resistant, and stain-resistant. Performance bouclé stands out with its textured, looped surface, offering a cozy and sophisticated aesthetic while effectively hiding dirt and wear. Regular performance fabric, with its smoother finish, provides a versatile, modern look that suits a variety of design styles. The choice depends on your preference for texture and the overall style of your space.

Where do you ship?

We deliver to the 48 contiguous United States (USA, excluding Alaska and Hawaii)

What is the return policy?

Our 120-day trial period allows you to experience our products in your home and ensure they meet your expectations. If you’re not completely satisfied, you can return the product—even if it’s been used—for a full refund, including delivery charges. We’ll also handle and cover the cost of the return, ensuring a hassle-free process.

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Refund & Return

Frequently Asked Questions

Where are your products made?

Are your stain-resistant fabrics free of PFOS and PFOA?

How should I care for my furniture?

How does performance bouclé compare to regular performance fabric?

Where do you ship?

What is the return policy?

Refund & Return

Frequently Asked Questions

Where are your products made?

Are your stain-resistant fabrics free of PFOS and PFOA?

How should I care for my furniture?

How does performance bouclé compare to regular performance fabric?

Where do you ship?

What is the return policy?

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